| Generated by Google Gemini Pro text-to-video AI software, powered by Veo 3 |
I’m the last stop on this wild ride that we call a once-in-a-lifetime miracle
cure. Unlike the Greeter, my job is exactly what it sounds like. There’s a
tiny bit more to it, but mostly, I just smile and wave goodbye. Most of the
time, the questions I get are about where the restrooms are, how to get back
to where they parked, how to get back on the highway, and the like. I make
sure that they didn’t forget anything in the waiting rooms too. It doesn’t
happen often, because the Guides and Queuers are watching for those types of
things, but it happens; people lose stuff. Usually, they don’t even care,
because they’ve just been cured, but I have to do my due diligence. There’s
also one important duty that doesn’t sound like something that should be
necessary, and maybe it isn’t, but I’m there, so I might as well. I always ask
them if they expected Landis to breathe on them, and if he did. I know, it
seems redundant, and I’ve never run into any issue, but it’s a chaotic place.
It wouldn’t be impossible for someone to get confused, and wander to the exit
when they ought to be looking for the entrance. It’s impossible to get through
the Settlement area without paying or being paid, but if you haven’t entered
the healing room yet, you absolutely could subvert the entire process. For
most people, even if this does happen, they’re gonna see that EXIT sign, and
realize that something went wrong. We do have patients with memory and mind
problems, however, and they could get lost. Again, the Guides and Queuers are
there to wrangle people into the right places, but the system isn’t perfect.
This is also a great question for people to hear if they have complaints. It
offers them the opportunity to air their grievances, without me first
pestering them for feedback, or implying that there should be something for
them to complain about. “Were you expecting Landis Tipton to breathe on you,
and if so, did he?” // “Well, he did, but he also accidentally spit on my face
a little, and I don’t like that.” There’s not really anything that I can do
about it, but perhaps send it as feedback through the proper channels, but the
biggest reason is to make sure that these people are feeling seen and heard.
It’s our last chance to provide them with a quality experience, so we don’t
want to miss anything. One of my co-workers came up with the idea. She thought
that it was a good question to ask, and management actually agreed, so they
wrote it into the procedures guide, which I think is pretty cool. They
actually listen to us. Not every organization would do that. I think that’s it
for me. Goodbye.
