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I was one of the first people to work at the Foundation, I’m proud to say. I’m
the one who came up with my own job title. They wanted to call it a Cashier,
because that’s the best they could come up with, but it’s not really accurate.
No one is paying up little enough money to warrant dealing with cash, and we
absolutely can’t payout in cash either, even at the smallest figures.
We will agree to write you a check if you really think you can handle it, but
we don’t even like that. I’m not saying that scammers and muggers hang around
our hotel, waiting to steal people’s money because they know that’s what we do
here, but it’s not like it’s a secret, so it’s entirely plausible. We really
prefer direct deposit, but we understand that not everyone is banked. This is
why we’ve partnered with WinterTree Bank to offer clients prepaid debit cards
for their financial needs. They’re useless without the PIN, and can be
reloaded at the ATM should they like to deposit any other cash they do
receive, or a paycheck. While the Financial Evaluators determine how much a
patient owes or receives, and the Accounts keep track of our finances overall,
I’m responsible for making sure that money goes in, or comes out, accordingly.
Once Landis finishes his healing, they come to me, or one of my teammates. We
verify their ID, we confirm with them and their Guide that they did indeed
receive a breath treatment, and we explain to them what the computer says
about their situation. People who are making a pay-up know roughly how much
money it’s going to be, but the people receiving payouts are not provided with
this information ahead of time. They are quite often rather surprised.
Sometimes it’s good news, and sometimes not, though, because some were hoping
for a little bit of money, when it turns out they don’t qualify for either.
They don’t have to pay, but they’re not getting any money either. You need to
have thick skin working this job, and you need to know how to handle stress.
It can be quite the roller coaster. It’s usually rewarding. For people
receiving money from us, it’s almost always so much more than they dreamed of
getting. But it can be hard when they’ve heard rumors of how much
some people are getting, and their case doesn’t match up with their
hopes. It’s a little like gig jobs, where the company will advertise that you
can make up to a thousand dollars in one day, when really, that’s something
that happened to one driver once, who happened to keep being at the right
place at the right time, and it still didn’t give him health insurance. Even
so, for the most part, the patients are grateful, even the ones who pay-up,
because they’ve just been healed, and that puts most people in a good mood.
This job is worth the uncertainty.
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